Privacy

At The Thriving Box Co and as a leading corporate gift box provider we are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that The Thriving Box Co is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. 

We collect information about when you register with us or place an order for products or services. In order to process your order and maintain our obligations we will collect personal information including your name, email address, shipping address, telephone number, username, password and credit card information. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

We collect information about you to process your order, manage your account and to keep you updated about other products and services we think may be of interest to you. This may include but is not limited to the following general purposes; products and services provisioning, billing, identification and authentication, services improvement, contact, research, and anonymous reporting.

The Thriving Box Co collects and uses customers’ personal data because is it necessary for:

the pursuit of our legitimate interests (as set out below); the purposes of complying with our duties and exercising our rights under a contract for the sale of goods to a customer; or complying with our legal obligations.

OUR LEGITIMATE INTERESTS
The normal legal basis for processing customer data, is that it is necessary for the legitimate interests of The Thriving Box Co, including:

Selling and supplying goods and services to our customers; protecting customers, employees and other individuals and maintaining their safety, health and welfare; promoting, marketing and advertising our products and services; keeping our customers up to date with the latest offers and promotions on our Site; sending promotional communications which are relevant and tailored to individual customers; understanding our customers’ behaviour, activities, preferences, and needs; improving existing products and services and developing new products and services; complying with our legal and regulatory obligations; preventing, investigating and detecting crime, fraud or anti-social behaviour and prosecuting offenders, including working with law enforcement agencies; handling customer contacts, queries, complaints or disputes; protecting The Thriving Box Co, its employees and customers, by taking appropriate legal action against third parties who have committed criminal acts or are in breach of legal obligations to The Thriving Box Co; effectively handling any legal claims or regulatory enforcement actions taken against The Thriving Box Co; and fulfilling our duties to our customers, colleagues, shareholders and other stakeholders.

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

The Thriving Box Co uses its own cookies for a number of purposes, including remembering the items you place in your Shopping Cart; estimating and reporting The Thriving Box Co total audience size and traffic; and conducting research to improve The Thriving Box Co content and services. The Thriving Box Co cookies do not collect personal information, and The Thriving Box Co does not combine information collected through cookies with other personal information to identify who you are.

To help us reach out to potential customers and better understand how people use The Thriving Box Co, we work with a number of partners; Mailchimp, Facebook, Twitter, Affiliate Window, Hotjar and Google Analytics. These providers use cookies and similar technologies to help us analyse how users use the Site, including by noting the third-party services from which you may arrive.


For further information regarding cookies visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above website tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Please contact us if you have any questions about our privacy policy or information we hold about you:

By email at: hi@thrivingboxco.com; or by writing to us at: Data Protection, The Thriving Box Co, Edinburgh, EH2 3BU